Mobile Marketing – SMS Text Messaging
GalaxyText Mobile
The Key Benefits of Using GalaxyText Mobile Marketing
Mobile marketing enables you to send text messages to ANY cell phone in Canada- Text message personalization – looks like it was personally sent!
- Over 95% of SMS messages are opened as compared to 10-20% open rate for email.
- Short text messages are direct, to the point and get the consumer’s full attention
- Mobile marketing generates significantly higher return on investment as compared to direct mail or email
- Mobile marketing enables creative, interactive, and engaging campaigns
Mobile Keywords
Your mobile keyword could be PIZZA / JOHNNY / SHACK (upper or lower case does not matter).
When a customer texts the mobile keyword PIZZA to a 5-digit short code number (which in the case of GalaxyText is 77223), they receive an automatic text message (you specify the content) AND they get added to a list that you specify. This allows you to create different offers for different lists. For example, if a customer texts PIZZA to 77223, the customer will immediately receive an automated text response (that you can setup and change at anytime) with information about general physical therapy and get added to one list.
Another customer texts JOHNNY to 77223, the customer will immediately receive an automated text response (that you can setup and change at anytime) with information about your restaurant or whats on your menu. This allows you to create segmented lists and send personalized, relevant messages to your audience. You can setup a different automated response with each mobile keyword.
Any GalaxyText user can immediately create a mobile keyword as long as it’s not already taken by another user (much like owning an internet website name). For this reason, you want to secure your mobile keywords as quickly as possible, before your competitor does. Please note that the keywords are not case-sensitive. After texting the keyword you’ll receive an automated response right back! Unlike traditional email subscriptions, mobile keyword subscriptions are controlled by the end users, your patients. People can subscribe and unsubscribe any time they want. The new emerging mobile culture makes mobile marketing (with keywords) an exciting new frontier with possibilities that exceed regular mail, email marketing and other traditional marketing channels resulting in an over 90% open rate (email averages are only 15-20%) and over 25% response rate.
Short Code: 77223
2-Way SMS
Send a text message to customers. When customers reply, you can see their text messages in your GalaxyText account!
This can be used for several purposes, including appointment confirmations.- Never have to worry about making dreaded confirmation calls
- Increase productivity and save money by freeing time for more important tasks
- Text messaging is the least intrusive way for appointment reminders
Mobile Flash
Have something Quick you need to send to your list? No problem. Simply login into our mobile version of the platform to send out your urgent message while on-the-go! Life gets in the way, and not everyone has the time to stay in front of a computer in case of that emergency text that needs to be sent out. Simply login into your Mobile User Account, select your list and click send. It`s as easy as 1-2-3 (literally!).
Increased Response Rate
Because of this real-time sending, it increases user response rate and interactiveness. It’s also the perfect way to showcase to your customers that your business is on top of the latest technologies.
Broadcasts
Keeps all your customers engaged through regular bulk SMS announcements with anything from coupons, promotions, important alerts to season’s greetings!
Interactive Communication
SMS Real-Time Texting creates a more interactive and emotional appeal on mobile devices compared to regular marketing material such as flyers and posters.
Targeted Contact
Send SMS messages to specific target groups based on demographics, interests, or locations. Communicate with your target audience and get your message across right away.
Personalized Messages
Send unique, customized SMS messages to individual people one at a time so it has the most impact. Make each recipient feel special!
Save The Planet!
Help save the earth as part of a Go Green initiative with SMS. Sending text messages via mobile phones eliminates the need for paper and expensive direct mailers.
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Mobile Coupons
Mobile Coupons represent the most cutting edge method to send exclusive coupons, discounts and special offers directly to your patients’ cell phones! Your customers can now rush to your business and simply show their cell phones to redeem their coupons. With our “done-for-you” swipe and deploy Mobile Coupons, you can create a promotional campaign, broadcast it, and start seeing an immediate increase in patient visits within minutes.
How it works – it’s as simple as 1-2-3!
These are just some of the benefits offered by GalaxyText’s mobile coupon platform:
Create unique promotions with personalized SMS mobile coupons- Generate increased revenue (since you know which campaigns worked and which didn’t)
- Generate more customers visits IMMEDIATELY since 95% of text messages are read within 5 minutes of receipt.
- Decrease overhead by reducing or eliminating printing and mailing costs
Appointment Reminders
Since the health of your practice depends upon appointments and patient compliance, mobile text reminders can reduce missed appointments and increase revenue. This is the most effective way to keep your patient schedule full at all times.
This feature alone will pay for the cost of your membership. GalaxyText’s easy to use text messaging reminder feature allows you to easily queue and send automated appointment reminders via SMS. Your patients will appreciate a text message (instead of a phone call) as a non-intrusive reminder, boosting patient compliance.
It’s perfect for physical therapists, chiropractors, dentists, doctors and massage therapists. Here’s the best part – we give you done-for-you scripts to simply plug-and-play with your GalaxyText account.
You also have options to:
- Quickly add new contacts to your database and set appointment times
- Search for an existing contact in seconds
- Create automated templates to send reminders quickly and automatically without typing each individual message
- Edit or cancel queued reminders at anytime
Physical Therapists, Chiropractors, Dentists, Physicians and Massage Therapists
- Appointment reminders
- Prescription refill reminders
- Reminders for patients to take their medications
- Past due reminders – notice that a payment is past due
- Event and meeting reminders
Mobile Voting & Surveys
GalaxyText’s mobile voting/polling and survey capability enables you to create SMS polls and surveys to engage your customers. This feature gives you valuable, real-time insight about your business. As people participate, every vote is categorized, tallied and reflected in your dashboard for you to analyze in real time.
Here are some examples of how you can use GalaxyText’s Mobile voting feature:
- A physical therapist who wants patients to participate in a quick survey to evaluate patient satisfaction
- A doctor who wants feedback from patients about cleanliness within the clinic
- A massage therapist who wants feedback from patients about a particular staff member
- A dentist who wants to ask patients to grade their experience at the front desk and on their initial office visit
- A chiropractor who wants his patients to vote for the most important reason why they came seeking his/her services.
Mobile Trivia
Lead Generation
Forward incoming leads to an email address or directly to a phone and have your staff follow-up with prospects quickly.
You can promote your business in many ways:
- In your email signature
- On your car for a free trial membership
- On your business cards to get a free report
- On your direct mail postcard or magazine ad
- Promote your keyword on the radio or television
- External Signs at conventions, expos, etc.
- Internal Signs for constant reminders for referrals
Text to Screen
GalaxyText’s text messaging platform enables your audience to text your mobile keyword followed by a message so that it can be projected onto a large screen at your facility in real time. It’s the best way to keep your audience engaged and entertained!
No more long, boring, one-way presentations. Create polls and quizzes to engage your audience, project answers on to a giant video screen, compel the crowd to participate, and then post the results on that same screen, ALL while collecting consumer data in real time!
Mobile Subscription
Build your database by offering Mobile Subscriptions. How does this work? Simple…. we give you a keyword to advertise anywhere for example “Text SHOP to 77223”. Your customers will see your keyword in your store or through external advertising and then texts your keyword to the short code and becomes part of your text club. Now you can send any offer directly to your customers phone because they want you to. Some of the things you can send are:
Text specials, coupons & promotions- Daily news alerts or weekly reminderss
- Health and wellness tip of the day
Who does it work for?
“Can mobile marketing work for my business?”. This is a very simple question we receive daily and we have a very simple response; yes, text message marketing works for all industries. For example: 77223.
Here are some examples
- Restaurants
- Night Clubs
- Retails
- Real Estate
- Recruiting Agencies
Benefits
- Opting in is easy for the customers and it’s a fast way for businesses to obtain customers’ contact info.
- Customers opting into the program WANT to receive your specials and promotions.
- Once the promotions are set up, the business owner can quickly send out mass text messages to all the customers with the click of a button. This saves time and money.
- Increased engagement with customers leads to higher retention and improved customer satisfaction.
- Automate the timing of special promotions to go out during downtime and increase customer volume in a matter of hours (not days).
